Frequently Asked Questions

How do I update my profile details?

To update your profile details,

1. Sign in to your IDrive^® 360 account.
2. Click the profile icon displayed on the top-right corner and click 'My Account'.
3. In the 'Profile Details' tab, modify your details such as - first name, last name, company name, email address, phone number and password.
4. Click 'Save Changes'.

How can I cancel my IDrive^® 360 account?

To cancel,

1. Sign in to your IDrive^® 360 account.
2. Click the profile icon displayed on the top-right corner and click 'My Account'.
3. In the 'Profile Details' tab, click 'Cancel my account'.
4. A popup appears to confirm your cancellation. Enter your password, other information, and click 'Cancel My Account'.
5. In the confirmation popup, click 'Cancel My Account'.

How do I change my password?

To change your account password,

1. Sign in to your IDrive^® 360 account.
2. Click the profile icon displayed on the top-right corner and click 'My Account'.
3. In the 'Profile Details' tab, go to the 'Change Password' section.
4. Type your current password, new password and confirm it.
5. Click 'Save Changes'.

Is IDrive^® 360 cost efficient?

Yes, with IDrive^® 360 you get encrypted cloud backup and disaster recovery with a single subscription, without any hidden cost or additional infrastructure facility.

Is IDrive^® 360 scalable?

IDrive^® 360 allows for scalability, as you grow your business, by avoiding the storage limitations. The platform can meet the increasing requirements of storage thus allowing users to customize the online storage plans.